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Company: Synchronoss Technologies
Industry: CommunicationTechnology
Functional Use Case: Messaging, Data Store

> With thanks to Shashank Tiwari, Database Administrator

Synchronoss Technologies specializes in providing solutions to keep subscribers, systems, networks, and content in sync, enabling better and more engaging brand experiences. They offer a range of products and services such as personal cloud, advanced messaging, email suite, backup and restore, content transfer, and more. Synchronoss helps businesses create positive brand experiences throughout the subscriber lifecycle, keeping subscribers engaged with brands, content, and people they love.

Synchronoss’ Email Suite is used by 180 million users that includes innovative features such as the ability to search not just the email body but the attachments within seconds. At the core of their Email Suite lies the robust and scalable database technology Apache Cassandra.

Email Suite is a comprehensive platform that provides engaging and secure subscriber email services. This suite is designed to help businesses retain users, reduce churn, increase revenue generation, and enhance the overall user experience. The system stores email metadata such as sender, recipients, date and time sent, subject, as well as the message itself in Cassandra. Due to Cassandra’s highly-available and fault-tolerant architecture, the system is very reliable and gives customers the confidence that it will not have outages even during peak loads.

By leveraging Cassandra, Synchronoss can effortlessly handle the immense volume of email data generated by millions of users. The distributed nature of Cassandra allows for seamless scalability, enabling Synchronoss to accommodate the growing subscriber base of their clients, including leading mobile and telecom operators in the Asia Pacific region.

With Cassandra as the backbone, Synchronoss delivers a reliable, secure, and engaging email experience to millions of users worldwide. The scalability, security, and excellent user experience provided by Synchronoss Email Suite, powered by Cassandra, have earned it recognition as a top player in the messaging platform market. As email continues to be a crucial communication tool, Synchronoss remains at the forefront, leveraging innovative technologies to meet the evolving demands of businesses and individuals alike.

Stack Includes: AWS, Apache Cassandra

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